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TERMS & CONDITIONS
1. INTELLECTUAL PROPERTY
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, video clips, data compilations and software, and the compilation of all or any of such content (collectively, the “Content”) is the property of Syzygy Healthcare Solutions, LLC or its affiliates, partners or licensors, as the case may be, and is protected by United States and international copyright laws.
The trademarks, logos, and service marks displayed on the Site (collectively, the “Trademarks”) are the registered and unregistered marks of Syzygy Healthcare Solutions, LLC or its affiliates, partners or licensors, as the case may be, and are protected by United States and international trademark laws.
2. LIMITED LICENSES
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilize framing techniques to enclose the Site or any portion of it; (ii) modify or download the Site or any Content (except caching or as necessary to view the Site); (iii) make any use of the Site or Content other than personal use; (iv) create any derivative work based upon either the Site or any Content; (v) collect account information for the benefit of yourself or another party; (vi) use any meta tags or any other “hidden text” using our name or the Trademarks or to otherwise use the Trademarks; or (vi) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our Site infrastructure.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the home page of the Site for your personal, non-commercial use only. A website that links to the Site must link to the home page of the Site and (i) may not replicate any of our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, demand that you remove any link to the Site, and upon receipt of such demand, you must immediately remove such link.
Any unauthorized use by you of the Site terminates the limited licenses set forth in this Section 2 without prejudice to any other remedy we may have under applicable law or these Terms and Conditions.
Except as set forth in this Section, or as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
3. YOUR OBLIGATIONS AND RESPONSIBILITIES
4. PURCHASE-RELATED POLICIES
The products available on the Site are for personal use only. You may not sell or resell any of the products that you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
AfterPill® Shipping Policy – Domestic U.S. Locations
Syzygy Healthcare Solutions processes website orders within 2 days of receipt and typical shipping time can take up to 5 days, depending on the shipping location. All packages are mailed by USPS First Class or UPS with tracking numbers. We currently do not offer shipping for any international locations. All orders received after 4PM on Friday will be processed on Monday morning of the following week.
Shipping and Handling Rates:
Please note that shipping rates are subject to change at any time:
- Each order will be charged $5.00 Shipping and Handling fee
Order Processing Deadlines
We currently do not offer accelerated shipping alternatives. We work hard to ensure your order is processed as quickly as possible. If you have questions about your order delivery and processing please use our toll-free number to call our Customer Service Representative: 1-855-889-3012. The Customer Service department is open to receive calls during the hours of 9AM and 5PM Monday through Friday (Eastern Time Zone).
Shipping Confirmation Emails
Our Customer Service department will send you an automated shipment confirmation email when we have finished processing your order and your order has been delivered to the USPS or UPS facility, at which point the shipment time frame will commence. Please note that our Customer Service department will not process orders on the weekend or on holidays. Therefore, if you place an order after the 4PM cutoff time on Friday, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order.
Orders shipped via the U.S. Postal Service, First Class, or UPS ground.
We do not offer weekend deliveries. All shipping and processing times listed on our website are in business days (Monday-Friday, excluding all national holidays). The USPS/UPS will occasionally deliver orders on Saturdays, but this service cannot be guaranteed.
Risk of Loss:
All items purchased from afterpill.com are made pursuant to a shipment contract with the USPS or UPS. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.
afterpill.com Cancellation Policy
Syzygy Healthcare Solutions understands that sometimes, we may need to cancel or modify an order placed on line. If you wish to cancel or modify your order that has already been placed, please contact our Customer Service immediately by phone within 24 hours of placing your order. We cannot guarantee that your request can be completed, but we will do our best to halt shipment and cancel or revise your order.
You can reach a Customer Service Specialist by dialing toll-free: 1- 855-889-3012
afterpill.com Product Returns Policy
Syzygy Healthcare Solutions stands behind the quality of its products. Syzygy Healthcare Solutions products are manufactured to meet extremely high standards for safety and efficacy. It is very rare that we receive product returns from consumers. Ensuring your consumer satisfaction is very important so when a consumer does need to return a product we ensure the process is easy to follow, quick and fair.
Returns due to damage incurred during shipment. This includes any damage to the primary package due to crushing during shipment. In these cases the AfterPill® folding carton or blister card product needs to be sent back in its unopened state so we can study how the product packaging can be improved. Syzygy Healthcare Solutions will reimburse you for the cost to ship the product back and will send you a replacement product at no additional cost. To qualify, the return request must be registered within 10 days of receipt and the product must be unopened.
Our goal is to ensure every afterpill.com consumer is satisfied, so please do not hesitate to call us if you have a concern and we will seek to resolve it quickly.
There are four simple steps to return a product. Please note that you must follow these procedures.
* Step 1 – Call our office at 1-855-889-3012 during working hours (9:00 AM – 5:00 PM, Eastern Time Zone) to report the situation. You will speak with a professional representative to report and process the return. This call will typically take 3-5 minutes of your time.
* Step 2 – The afterpill.com representative will provide you with mailing instructions and a Return Authorization Code to facilitate processing your request. The representative will email, fax or mail a shipping label to you to facilitate the process. Note – you must use the Return Authorization Label provided. Failure to use this label will void the return process.
* Step 3 – Repackage the product to be returned in a suitable shipping container and apply the shipping label provided to you by the representative. If the product has been opened please place the contents in a plastic bag to avoid additional damage during shipment.
* Step 4 – Mail the product back via the Post Office, or UPS. The afterpill.com representative will discuss the easiest way to return the product.
afterpill.com will mail the replacement product to your address at no cost to you. If you have any questions or thoughts after the return has been processed you can call us at 1- 855-889-3012 during working hours (9:00 AM – 5:00 PM, Eastern Time Zone). Please have your Return Authorization reference number available for the representative.
For additional policies related to orders placed through this Site (such as order processing, shipping and handling, and exchanges), visit our Customer Service page.
5. THIRD PARTY LINKS
We are not responsible for the content of any off-website pages or any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the linked content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are not responsible for the availability of such websites. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of any off-website pages or any other websites linked to or from the Site, nor do we assume any responsibility or liability, direct or indirect, for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.
If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses or other malicious software, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission.
7. REPRESENTATIONS AND WARRANTIES
THE SITE IS PRESENTED “AS IS.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT APPLICABLE LAW DOES NOT PERMIT US TO EXCLUDE THEM. WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE WHEN DESCRIBING OUR PRODUCTS ON THE SITE; HOWEVER, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT WARRANT THAT THE PRODUCT DESCRIPTIONS OR OTHER CONTENT AVAILABLE ON THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.
8. LIMITATIONS OF LIABILITY
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (A) INTERRUPTION OF BUSINESS; (B) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (C) UNAVAILABILITY OF THE SITE FOR ANY REASON; (D) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (E) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (F) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS THAT MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD-PARTY WEBSITES; (G) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (H) EVENTS BEYOND OUR REASONABLE CONTROL.
FURTHER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING BUT NOT LIMITED TO LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE THAT IN NO EVENT WILL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00).
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from: (a) any third-party claim, action, or demand resulting from your use of the Site; (b) your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure; and (c) any third-party claim, action or demand arising from or in connection with any claims to any rights in any Submission.
10. DISPUTE RESOLUTION
All rights and obligations and all actions contemplated by these Terms and Conditions will be governed by the laws of Connecticut without regard to its conflicts of laws principles. Any dispute relating in any way to your visit to the Site must be submitted to confidential arbitration in Connecticut, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court. Arbitration under these Terms and Conditions will be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award will be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.
11. GENERAL PROVISIONS
Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. You agree that there will be no third party beneficiaries to these Terms and Conditions. Our failure to require your compliance with any obligation of these Terms and Conditions shall not affect our full right to require such compliance at any time in the future, nor shall our waiver of a breach of any provision of these Terms and Conditions be taken to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity will not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and that achieves, to the extent possible, our original objectives and intent as reflected in the original provision.
If you have any questions regarding these Terms and Conditions, please contact us.
Syzygy Healthcare Solutions, LLC
P.O. Box 588
Westport, CT 06880